
FAQ
Frequently asked questions
Getting Started
How do I get a free estimate?
Call us at (513) 614-8080 or fill out the estimate form on our website. We'll talk through your project, schedule a time to see the space in person, and send a written, itemized estimate. Estimates are always free with no obligation.
What should I have ready before the estimate?
Just your ideas! Photos you like (Pinterest, Houzz, Instagram), a rough budget range and your ideal timeline all help us give you the most accurate estimate. If you don't have any of that yet, that's fine. We'll help you figure it out.
How soon can you start my project?
It depends on the season and the size of the project. Smaller jobs can often be scheduled within a few weeks. Larger remodels and outdoor projects book further out, especially in spring and summer. We'll give you a realistic start date with your estimate.
Do you take on small jobs?
Yes. No job is too large or too small. We handle everything from repairs, painting and small updates to full kitchen remodels, basements and complete backyard builds.
Pricing & Payment
How much will my project cost?
Every project is different. Size, layout changes, material selections and site conditions all affect price. After seeing your space, we provide a detailed written estimate so you know exactly what's included. We're happy to suggest ways to get the look you want within your budget.
Is the estimate really free?
Yes. Estimates are 100% free with no obligation and no pressure.
How does payment work?
Your written estimate lays out the scope of work and a clear payment schedule tied to project milestones, so there are no surprises. Ask us about the details for your specific project.
What if something unexpected comes up during the project?
Remodeling sometimes uncovers hidden issues like rot, outdated wiring or plumbing behind walls. If that happens, we stop, show you what we found, explain your options and get your approval in writing before any additional work is done.
The Process
What does your remodeling process look like?
1) Free consultation and estimate. 2) Design and material selections. 3) A written scope and schedule. 4) Construction with regular updates from your project lead. 5) A final walkthrough to make sure every detail is right.
Who will I communicate with during my project?
You'll have a single point of contact who knows your project inside and out. We believe in honest communication from start to finish, so you'll always know what's happening and what comes next.
Do you pull the necessary permits?
Yes. When your project requires a permit from your city or township, we handle the permitting and inspections as part of the job.
Will you protect and clean my home during the work?
Absolutely. We protect floors and furnishings, contain dust where possible, and clean up the work area every day.
Do I need to be home while you work?
No. Many clients give us access and go about their day. We'll agree on access, working hours and any pets or kids in the home before the project begins.
Services
What services do you offer?
Kitchen remodeling, bathroom remodeling, basement finishing, decks and covered porches, patios and hardscaping (outdoor fireplaces, outdoor kitchens, seat walls, retaining walls), stamped concrete and masonry, siding, gutters, roofing, windows and doors, interior and exterior painting, and general contracting.
Do you help with design and material selections?
Yes. We'll help you choose layouts, cabinets, countertops, tile, decking and stone, and we'll give you honest advice about which options fit your budget and how you live.
Do you work on commercial properties?
Yes. In addition to homes, we handle commercial renovations, build-outs and masonry for businesses throughout the area.
Can you handle my whole project, including the outdoor and masonry work?
Yes. With Crystal Clear Contracting and our sister company Crystal Clear Concrete, we can take a project from demolition through carpentry, tile, stone and concrete without you juggling multiple contractors.
Our Company & Service Area
Are you licensed and insured?
Yes. Crystal Clear Contracting is a licensed and insured general contractor serving Mason, Ohio and the surrounding areas. We're happy to provide proof of insurance before your project begins.
How long have you been in business?
Our team has more than 10 years of experience in home renovations, remodeling, hardscaping and painting throughout Mason, West Chester and Greater Cincinnati.
What areas do you serve?
We're based in Mason, Ohio, and serve Mason, West Chester, Blue Ash, Cincinnati, Liberty Township, Loveland, Lebanon, Deerfield Township, Montgomery, Fairfield, Sharonville, Springboro and the greater Cincinnati tri-state area.
What are your office hours?
Our office is open Mon–Fri, 8:00 AM – 5:00 PM. You can submit an estimate request online any time and we'll get back to you as soon as possible during business hours.
Do you stand behind your work?
Yes. Our reputation is built on craftsmanship that stands the test of time. If something isn't right, we'll make it right. Ask us about warranty coverage for your specific project and the manufacturer warranties on the products we install.
Didn't find your answer? Contact our team and we'll get back to you.
Schedule your next project today!
No job is too large or too small. Call Crystal Clear for your free estimate today.
